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At B9Creations, we value your 3D printing experience. Our customers receive technical assistance from trained and experienced service technicians who are prepared to respond quickly to your service requests, free of charge. Through the B9 Support Portal you can access software downloads, support documents, instructional videos, FAQ, and more just by signing up.


Product Support

Click on a product to access software downloads, support documents and more.

Register on our B9 Support Portal

Access additional resources like FAQ, factory assistance, instructional videos and more at the B9 Support Portal.



Visit our Quick Start Page

Get up an running with your B9 Core Series 3D printer. On this page you can register for warranty activation & support, download instructions for use, schedule factory startup training, download & install B9 Create software and update printer firmware. 

Quick Start


Support Ticket



Monday - Friday
 8 am - 5 pm MT

(605) 787-0771

B9 Support Portal →  

Community Forum

 Collaborate on ideas and share your projects
on our award winning Forum →

Community Forum