Effective Date – May 25, 2018
B9Creations understands that security and privacy are important issues for visitors to their website and recognizes their obligations to keep your information secure and confidential. That is why the B9Creations maintains the following standards to help protect information that personally identifies you.
Once given, you may revoke your consent at any time and/or object to future uses of your data. This revocation may be communicated through use of the unsubscribe links provided in emails or by reaching out to the contact provided at the bottom of this policy.
B9Creations uses your Personal Information for the following purposes: to process your requests; to administer and improve the Websites and related services; to notify you of our offerings, services and products that maybe of interest to you; to provide Internet security; and to meet legal requirements.
We will never sell your Personal Information to any third party.
Testimonials and Case Studies
We post customer testimonials and case studies on our Websites, which may contain Personal Information. We obtain each customer’s consent via email or phone prior to posting the customer’s name and testimonial.
B9Creations may also provide social media features on the Websites that enable you to share information with your social networks and to interact with us on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that could be shared by those sites.
We offer a publicly accessible, community forum. Please keep in mind that if you directly disclose any information through our forum, this information may be collected and used by others.
B9Creations may work with associated businesses which may perform certain functions on our behalf, such as sending email messages, managing data, processing credit card payments or providing services to users. These businesses have access to your Personal Information only to the extent necessary to perform these specific functions and may not use it for any other purpose. We may use third party advertising companies to place ads on the Websites and to place our ads on other websites. If B9Creations is involved in the sale of a substantial portion of its business assets, Anonymous or Personal Information may be among the transferred assets.
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. When sensitive Personal Information (such as credit card information) is collected in our store, it is protected by our third-party e-commerce provider.
“Navigational Information” means information about your computer and your visits to the Websites such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. We use Navigational Information as necessary to operate and improve the Websites. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about B9Creations, such as whether shipping may be available in your region.
Privacy of Children
B9Creations encourages parents and guardians to be aware of and participate in their children’s online activities. We strictly adhere to the Children’s Online Privacy Protection Act and will not knowingly collect, use or disclose Personal Information from any child under the age of 13 in any manner that violates this law.
During set-up or registration on our Support Portal, B9Creations may collect, maintain, and use information about the operation of B9Creations hardware and software, such as hardware serial numbers and printer times.
B9Creations may ask you to provide feedback regarding your printer experience. Any responses will be collected, maintained, and used by B9Creations.
The desktop software will check for software/firmware updates on the B9Creations server.
Your Opportunity to Opt-out of Email Advertising
In the event you do not wish to receive promotional email from B9Creations, follow the opt-out instructions contained within the body of any email message you receive or see below.
When you visit the Site, B9Creations or a third party may store or recognize some information on your computer in the form of a “cookie” or similar file that can help us in many ways. For example, cookies allow us to tailor the Websites to better match your interests and preferences. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the Website may be limited, and you may not be able to take advantage of some of the Website’s features.
We have policies and procedures in place to protect the privacy and confidentiality of your Personal Information that we collect and maintain. All Personal Information is stored on our secured servers, behind a firewall at a data center with access to data strictly controlled. Any unauthorized use of the Site may result in criminal and/or civil prosecution.
It is a policy of B9Creations to not send unsolicited emails seeking certain highly sensitive personal information, such as social security number, date of birth or credit card number. In the event you receive such an email, and you have not previously been in direct contact with its sender, please do not respond and do not open any attachments as they may contain malicious code that will infect your computer.
International Transfer of Information
To facilitate our global operations, we may transfer and access Personal Information from around the world, including the United States. If you are in the European Union, or other regions with laws governing data collection and use, by providing your personal data to us, you consent to the transfer to, processing, and storage of your personal information in the United States and other countries, the privacy laws of which may be considered less strict than those of your region. This consent applies in addition to other legal grounds for transfer, processing and storage of your Personal Information, such as for contract fulfillment purposes.
To the extent that B9Creations is deemed to transfer Personal Information outside of the European Union we rely separately, alternatively, and independently on the following legal basis to transfer your information:
B9Creations uses Hubspot for its marketing and sales communications, and Hubspot participates in Privacy Shield.
Necessary For The Performance of The Contract Between B9Creations and Its Members
Changes to the Policy
We may modify this Policy at any time by posting a revised version of the Policy here, with an updated effective date. Accordingly, we urge you to frequently review the Policy. We will always apply the Policy under which your information was collected, unless we obtain your prior consent. By using the Websites and providing us with your personally identifiable information, you consent to our use of such information as described in this Policy.
Opting-Out and Unsubscribing
Reviewing, Correcting and Removing Your Personal Information
Customers cannot opt out of receiving transactional emails related to their account with us or our store as these communications are necessary for the completion of the Services.
If you provide us with your Personal Information, you have the following rights with respect to that information:
- To review the user information that you have supplied to us
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
- To request that your user information not be used to contact you
- To request that your user information be deleted from our records
- To opt out of being solicited by the Websites or third parties
- To exercise any of these rights, please contact us at firstname.lastname@example.org or by mail to B9Creations, 525 University Loop, Suite 115, Rapid City, SD 57701, Attention: Privacy. We will promptly change, correct, or delete your information.
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of alleged infringement, if you believe that the processing of the personal data is violating the GDPR.
To Unsubscribe from Our Communications
You may unsubscribe from our marketing and sales communications by clicking on the “unsubscribe” link located on the bottom of our emails, by sending us an email at email@example.com, or sending postal mail to B9Creations, 2828 Plant St, Suite 2, Rapid City, SD 57702, Attention: Privacy.
If you have any questions or comments about this Policy or wish to update your Personal Information provided to us, please contact us at firstname.lastname@example.org. Please provide a concise communication with complete information, including your contact information.