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Customer Support Specialist

Customer Support Specialist

June 23, 2020 – By B9Creations

We are looking for a full-time Customer Support Specialist, who is independent, disciplined, caring, and excels at problem solving and communicating.

You will be the “front line” on communications with our customers when they face concerns. A successful Customer Support Specialist is organized, can think of solutions in a quick and systematic manner and understands the product they are supporting. They must be comfortable with defusing challenging situations with good communication and have great knowledge of ticketing and RMA procedures. They must always be looking for sales opportunities and ways to improve systems, products and processes.

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