Issues with 550 prints and duravats

B9 Core Series - Ideas and Discussions
Provin
Newbie
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Posts: 2

Issues with 550 prints and duravats

Post#1 » Wed Sep 13, 2017 8:48 am

We just bought a new 550 and after some hours of use, with great results, the printer started having some issues with the prints. We tried to print a ring but it had some deformations as you can see in the photo. Another problem we had is that the duravats are leaking through one of the screws.

Someone here had the same issues? And anyone know how to solve it?
Thank You
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WhatsApp Image 2017-09-13 at 11.02.00.jpeg
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WhatsApp Image 2017-09-13 at 10.53.43.jpeg
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WhatsApp Image 2017-09-13 at 10.53.28.jpeg

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mikej
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Re: Issues with 550 prints and duravats

Post#2 » Wed Sep 13, 2017 11:13 am

The vat absolutely should not leak. Please create a support ticket and we'll get that replaced!

https://b9c.freshdesk.com/support/home
Measure Twice, Cut Once.

Provin
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Posts: 2

Re: Issues with 550 prints and duravats

Post#3 » Wed Sep 13, 2017 12:46 pm

I have already reviewed my complaints for support here in Brazil, and they will give me a return.

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